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A smooth online session starts with privacy, consent, working technology and clarity about what online care can and cannot do.
Helpful steps
- Sit in a private, quiet space where you can speak safely.
- Keep your phone charged and internet stable where possible.
- Keep current medication names, past prescriptions and reports ready.
- Be prepared to confirm identity and current location if asked.
- Use emergency services instead of online therapy for immediate danger.
Reminder:This article is educational and does not replace professional care. If there is immediate danger, use emergency services.
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